ROLF BENZ AG & Co. KG
Haiterbacher Str. 104
Phone: +49 (0) 74 52 / 60 10
ROLF BENZ and freistil ROLF BENZ are registered trademarks of ROLF BENZ AG & Co. KG, Nagold. In different countries not all products are available due to country-specific provisions and stipulations. Please ask your local Rolf Benz trading partner about the models available and the exact specifications.
DATA PROTECTION POLICY
We are delighted about your visit to our website and the interest you have shown in our company and products. To ensure you feel safe and at ease when visiting our website, the protection of your personal data and its confidential handling is a matter we take very seriously. These notes on data protection inform you about when we store which information and how we use it – naturally in compliance with the applicable German and European data protection regulations.
YOUR RIGHTS AND CONTACTS
INFORMATION REQUIREMENTS in accordance with Art. 13 and Art. 14 GDPR
You have the right
• to find out for how long your personal data is stored by us
• to find out which personal data we have stored about you and to obtain a copy of the data
• to withdraw your consent to the processing of your personal data with future effect
• to find out how possible automated decision-making is carried out regarding the processing of your personal data
• to delete your personal data provided this does not conflict with any retention periods
• to correct your personal data if this is not correct
• to transfer the data that is stored by us to a different location
• to find out the source from which your personal data originates if we have not obtained it directly from you
• to complain to the responsible supervisory authority:
Landesbeauftragter für den Datenschutz Baden-Württemberg, Königstraße 10a, 70173 Stuttgart
If you have any additional questions relating to data protection at ROLF BENZ AG & Co. KG or to exercise the rights mentioned above, please e-mail or write to the Data Protection Officer at:
Rolf Benz AG & Co. KG
Online Data Protection Officer
Haiterbacher Str. 104
72202 Nagold datenschutz(at)rolf-benz.com
Anonymous data collection
You can always visit our web pages without telling us who you are. We only learn the name of your Internet service-provider, the web site from which you visit us and the web pages you visit on our website. We also receive information relating to the browser type and version that is used, the geographical data of the access and the IP address that they use. This information is subjected to statistical analysis. You remain anonymous as an individual user.
Collection and processing of personal data
Personal data is only collected when you volunteer it, for example for the execution of an order, a survey, a prize competition or registration for personalised services. Such data is processed for the purposes of advertising and market research as well as for the design of electronic services in line with demand. In addition, if you give your consent, the information you have called up when visiting the Rolf Benz website will be put together into a user profile so we can offer you advertising personally tailored to your needs. Your data will be encrypted prior to transmission and processing to protect it from access by unauthorised persons.
Usage and transmission of personal data
The personal data collected while visiting our web pages will only be used for order handling or processing your enquiries unless you give your consent. In addition, your data will only be used for the purposes of advertising and market research as well as for the design of electronic services of ROLF BENZ AG & Co. KG in line with demand if you give your consent to this beforehand. The usage of this data remains limited to the purposes of advertising and market / opinion research. This data is not forwarded to other third parties. You can of course revoke your consent at any time with effect in the future. Your data will not be sold on, hired out or be otherwise made available to third parties. The transmission of personal data to state bodies and authorities will only take place in the framework of mandatory national regulations.
So-called cookies are used at certain locations on our pages. A cookie is a little text file that is stored from a website onto your hard disk. Cookies do not harm your PC or contain viruses. The cookies on our Internet pages do not collect any personal data whatsoever. We use the information contained in cookies to make it easier for you to use our pages and to tailor them to your requirements. You can of course view our website without cookies. If you do not want cookies to be stored on your PC, you can disable the relevant option in the system settings of your browser. You can delete stored cookies in the system settings of your browser at any time. However, if you do not accept cookies, this may restrict the functions of our offers.
This website uses Google Tag Manager. This service can be used to manage website tags via an interface. Google Tag Manager does not set any cookies, only tags, and it does not record any personal data. The service also causes other tags to be triggered; these may be able to record data in turn. Google Tag Manager does not access this data, however. If tags are disabled at domain or cookie level, all tracking tags that are implemented with Google Tag Manager remain disabled.
This website uses Google Analytics, a web analysis service of Google Inc. (“Google”). Google Analytics uses so-called “cookies”, text files which are stored on your computer and permit an analysis of how you use the website. The information that is generated by the cookie regarding your use of this website (including your IP address) is transmitted to a Google Inc. server in the USA where it is saved in an anonymised format. Google will use this information to assess how you use the website, to compile reports about the website activities for the website operators and to provide further services which are connected to the usage of the website and of the Internet.
Google will, if required, also transfer this information to third parties if this is a legal requirement or if third parties process this data on behalf of Google. Google will on no account link your IP address with other Google data.
You can also prevent the cookies from being installed by specifying the appropriate system settings in your browser. However, failure to accept these cookies can result in functional restrictions in our website offerings, as a result of which you will not be able to make use of the full scope of our website.
Furthermore, you can prevent the data that is created by the cookie from being recorded and data relating to your use of the website (including your IP address) from being sent to and processed by Google by downloading and installing the browser add-on available at: http://tools.google.com/dlpage/gaoptout?hl=de.
With mobile use of our website, you can also prevent Google Analytics from recording data by clicking on the following link. This sets an opt-out cookie that prevents your data from being recorded during future visits to this website. If you delete your cookies, you have to click on this link again. https://www.google.com/settings/ads/onweb/
By using this website you declare that you are in agreement with Google using the data about you which is collected in the manner described above and for the purpose stated above.
Rolf Benz AG & Co. KG may contact you via email to invite you to review any services and/or products you received from us in order to collect your feedback and improve our services and products. We use an external company, Trustpilot A/S (“Trustpilot”), to collect your
Social Media Plug-Ins
Use of social plug-ins from Facebook, Pinterest, Instagram & You Tube.
We use social buttons from social networks on some of our web pages and in our e-mail signatures. In addition, contents from social networks are embedded directly in our web pages. In the balancing of interests, this helps to protect our legitimate prevailing interest in marketing our offering optimally in accordance with Art. 6 Par. 1 P. 1 lit. f GDRP. Further details are as follows:
Programs (plug-ins) from the social network Facebook are included on our website. They are operated exclusively by Facebook Inc., 1601 California Ave, Paolo Alto, CA 94304, USA (Facebook). The plug-ins can be identified in the context of our website by the Facebook logo or the “Like” button.
When you visit a web page on our website containing such a plug-in, your browser connects directly to the Facebook servers and in turn the content of the plug-in is transmitted to your browser which integrates it in the website that is displayed.
The information that you have visited our website is hereby forwarded to Facebook. During your visit to our website, if you are logged in to Facebook with your personal user account, Facebook can assign the website visit to your account. By interacting with plug-ins, such as by clicking on the “Like” button or leaving a comment, this associated information is transmitted directly to Facebook where it is stored. If you would like to prevent your data from being transmitted in this way, you have to log out of your Facebook account before visiting our website.
The purpose and scope of the data that is collected by Facebook and the additional processing and use of your data there, as well as your rights and settings options for protecting your privacy in this regard can be found in Facebook’s data protection notice (http://de-de.facebook.com/privacy/explanation.php).
Our website uses the user action pixel from Facebook, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
It enables the website visitor’s behaviour to be tracked after they clicked on a Facebook advertisement and were forwarded to the supplier’s website. This means that the effectiveness of Facebook advertisements can be assessed for statistical and market research purposes and also be optimised for future promotional activities.
The data that is collected is anonymous for us as the operator of this website; we cannot make any conclusions about the identity of users. However, the data is stored and processed by Facebook, which means that the data may be linked with the respective user profile, and Facebook can use this data for its own advertising purposes in accordance with Facebook’s data policy. This means that Facebook can enable advertisements on Facebook pages and also outside of Facebook. We cannot influence this use of data as a website operator.
We use the YouTube.com platform to submit our own videos and to make them publicly accessible. YouTube is an offering from an unaffiliated third party, YouTube LLC.
Some of the web pages on our website contain links to the offering from YouTube. Generally speaking, we are not responsible for the contents of web pages that are linked to. If you follow a link to YouTube, we would like to point out that YouTube stores data belonging to its users (such as personal information, IP addresses) according to its data use policy and uses it for commercial purposes.
Some of the web pages on our website also link directly to videos that are saved on YouTube. As a result, contents of the YouTube website are depicted in subsections of a browser window. However, the YouTube videos are not displayed unless they are clicked on separately. This technology is also known as “framing”. If you display a (sub-)page of our website in which the YouTube videos are embedded in this way, a connection is made to the YouTube servers and the content is transmitted to your browser and thus displayed on the web page.
YouTube contents are integrated only in “privacy-enhanced mode”. This is provided by YouTube itself and ensures that YouTube does not initially store any cookies on your device. However, when contents are called up on the relevant web pages, IP addresses as well as the additional data specified in point 4 are transmitted, thereby communicating in particular which of our web pages you have visited. However, this information cannot be allocated to you if you did not log in beforehand or were not permanently logged in to YouTube or another Google service (such as Google+) before you called up the web pages.
If you start the playback of an integrated video by clicking on it, YouTube’s privacy-enhanced mode saves on your device only those cookies that do not contain any personally identifiable data unless you are currently logged in to a Google service. You can prevent these cookies by using corresponding browser settings and extensions.
Address and link to the data protection notice of the third party provider:
Our website uses what are called social plug-ins (“plug-ins”) from the social network Pinterest, which is operated by Pinterest Inc., 808 Brannan Street, San Francisco, CA 94103, USA (“Pinterest”). The plug-ins can be identified by buttons bearing the “Pin it” logo on a white or red background. An overview of the Pinterest plug-ins and how they look can be found here: https://developers.pinterest.com/docs/getting-started/introduction/ When you call up a web page on our website containing such a plug-in, your browser connects directly to Pinterest’s servers. The content of the plug-in is transmitted directly to your browser and integrated in the web page. Integrating the content gives Pinterest the information that your browser has called up the relevant web page on our website, even if you do not have a Pinterest profile or are not currently logged in to Pinterest. This information (including your IP address) is transmitted from your browser directly to one of Pinterest’s servers in the USA where it is stored.
If you are logged in to Pinterest, Pinterest can directly allocate the visit to our website to your Pinterest profile. If you interact with the plug-ins, for example by pressing the “Pin it” button, the associated information is also transmitted directly to one of Pinterest’s servers where it is stored. The information is also published on Pinterest and displayed to your contacts there.
For the purpose and scope of the data collection and the further processing and use of the data by Pinterest, as well as your rights and setting options for protecting your privacy, please refer to Pinterest’s privacy policies. If you do not want Pinterest to allocate the data that was collected via our website to your Pinterest profile, you have to log out of Pinterest before visiting our website. You can also prevent the Pinterest plug-ins from being loaded by using add-ons for your browser, such as the “NoScript” script blocker (http://noscript.net/).
Use of Instagram Social Plug-Ins Our website uses social plug-ins (“plug-ins”) from Instagram, which is operated by Instagram LLC., 1601 Willow Road, Menlo Park, CA 94025, USA (“Instagram”). The plug-ins are identified by an Instagram logo for example in the form of an “Instagram camera”. An overview of the Instagram plug-ins and how they look can be found here: https://help.instagram.com/519522125107875
When you call up a web page on our website containing such a plug-in, your browser connects directly to Instagram’s servers. The content of the plug-in is transmitted by Instagram directly to your browser and integrated in the web page. Integrating the content gives Instagram the information that your browser has called up the relevant web page on our website, even if you do not have an Instagram profile or are not currently logged in to Instagram. This information (including your IP address) is transmitted from your browser directly to one of Instagram’s servers in the USA where it is stored.
Rolf Benz AG & Co. KG uses chat software provided by Userlike UG (limited liability), Probsteigasse 44-46, 50670 Cologne, Germany. You can use the chat function in the same way as a contact form to chat with our employees virtually in real time. When you start the chat, the following personal data is collected:
– Date and time of the call
– Browser type/version
– IP address
– Operating system used
– URL of the previously visited website
– Quantity of the data sent.
– Also, if specified: First name, last name and email address.
Depending on the conversation with our employees, additional personal data that you entered may be collected. The type of this data depends on your query or issue that you describe to us. All of this data is processed so that we can provide you with a fast and efficient way of contacting us, thereby improving our customer service.
All of our employees have been and are being trained in the field of data protection and have been taught how to handle customer data securely and confidentially. All of our employees are obliged to maintain confidentiality and have signed an amendment in their employee contracts obliging them to preserve confidentiality and to observe data protection laws.
Furthermore, Rolf Benz AG & Co. KG saves these chats for a period of 12 months. The aim of this is to save you from extensive discussions about the history of your query whilst also continuously monitoring the quality of our chat service. The processing is therefore permitted in accordance with Art. 6 Par. 1 f GDPR. If you do not agree with this, please inform us by using the contact details listed below. We will then delete any saved chats immediately.
Saving the chat data also serves the purpose of ensuring the security of our information technology systems. We have a legitimate interest in doing this, which is why the processing is permitted in accordance with Art. 6 Par. 1 f GDPR.
To provide you with optimum information, our pages include links which refer you to third-party pages. If this is not readily apparent, we will point out to you that an external link is involved. ROLF BENZ AG & Co. KG has no influence whatsoever on the content and design of pages of other suppliers. The guarantees given under this data protection declaration naturally thus do not apply in such cases.
All text, pictures, audio files and other information published here with the exception of the articles indicated shall be subject to the copyright of ROLF BENZ AG & Co. KG, Nagold. Reproduction or duplication in their entirety or parts thereof shall not be permitted except with the explicit written consent of ROLF BENZ AG & Co. KG.
Rolf Benz AG & Co. KG, Nagold
Date of issue: May 22, 2018